Nbn Co

2 5 4
May 3, 2021

NBN Co: Providing National Broadband Network Solutions for Field Service Technicians

NBN Co is the Australian National Broadband Network, delivering high-speed internet access to communities across the country. We work tirelessly to ensure that Australians have access to reliable, high-quality internet connectivity. No matter where you are located, NBN Co is here to serve you.

Why NBN Co Engaged Avoca

Avoca was engaged to help NBN Co develop and deliver cutting-edge field service toolkit across in Australia.

To learn more about our services and solutions, visit nbnco.com.au

What Avoca did.

Product Team Resourcing
To Market Product Strategy
Full Brand Development
Product Development & Design
Service Design, Campaign
Campaign Development for Traditional & Social.
Customer Experience Insights
Experience Product Design
Service Design Journeys
Management Consulting


Leveraging SD, CX, XD, and ECD Business and Product Research, we were able to identify key buying behaviours and new personas. We were able to design & develop a field service product offering along with a 'go-to market strategy', launching a product in a target demographic which resulted in high absorbtion.


Ask us how we can help you with bringing a product or solution to market effiently with a X3 ROI